FAQ
We ship all your favorite products from USA and UAE right to your doorstep in Lebanon.
Orders are subject to shipping fees (starting from 9$-11$/kg if shipping from UAE, and 18$-24$/kg if shipping from USA) in addition to a 15% -18% service fees covering taxes, insurance, and all other fees. A 4$ charge is also applied for delivery all across Lebanon.
Normally, your order will take from 2 to 4 weeks to arrive, however few delays might occur during holidays
A credit card is not required for order completion. You pay cash upon delivery once you receive your order.
Orders above 100$ are subject to a 30% deposit.
Below is a list of items that we will not be able to ship as per our courier’s policy:
- Combustible or flammable items (gasoline, paints, oil, etc.), pressurized cans & aerosol can products (hairspray, paint spray cans, etc.), and other hazardous & corrosive materials (chemical, industrial chemicals, etc.).
- Drugs (prescription drugs, illegal drugs of any form, THC, etc.)
- Stand-alone Lithium-ion battery (PI965) and battery packs. Please note that we can only ship items that contain Lithium-Ion Battery (PI967) and items that are packed with Lithium-Ion Battery (PI966).
- All electronics containing batteries that are not in working condition.
- Electronic equipment or equipment without ECCN (Export Control Classification Number).
- Alcoholic beverages and all related products.
- CDs and Vinyl records that have copyrights.
- Gambling products.
- Tobacco/Nicotine products (Cigars, Cigarettes, Vapes, E-cigs, Vape Juice, etc.).
- Perishable items that have specific storing requirements to be preserved.